The latest Emirates update for travellers flying to and from Dubai

If you’re due to travel with Emirates this month, here’s the latest update for travellers

With the limited re-opening of airspace. Emirates is currently operating a reduced flight schedule until further notice. Emirates has stated customers with existing bookings are being prioritised on the available flights.

Do not go to the airport unless notified

Travellers are being strongly advised not to go to the airport unless they have been contacted directly by Emirates. Passengers connecting through Dubai will also only be allowed to travel if their onward flight is running, so it’s important to check the status of both legs of your journey before heading to the airport.

Also read: The latest Etihad Airways update for travellers flying to and from Abu Dhabi

What should passengers do?

Emirates says it is closely monitoring the situation and will adjust its flight schedule accordingly. The latest updates will be shared on emirates.com.

If you are due to travel, make sure you:

• Check your flight status online before heading to the airport
• Review the latest operational updates on the Emirates website
• Keep an eye on your email for any notifications regarding delays or cancellations

The airline has thanked customers for their patience and understanding.

Also read: Emirates to operate over 100 flights to and from Dubai this week

What are your options if your flight is cancelled?

Customers booked to travel between 28 February until and including 31 March have some choices:

Rebook your flight

You can move your booking to another flight to your original destination for travel on or before April 30. If you booked through a travel agent, you’ll need to contact them directly. If you booked with Emirates, you can get in touch with the airline to rearrange your trip.

Request a refund

You can request a refund of your ticket by completing the refund form, if you booked directly through Emirates. Customers who booked via a travel agent should contact them directly.

Passengers are also encouraged to double-check that their contact details are up to date via the Manage Your Booking section to ensure they receive the latest notifications.