Available in Arabic and English, Itma’en promises free and confidential mental health support to those who need it
If you’re feeling uncertain or low, or just in need of someone to talk to, Dubai has taken another step towards prioritising community wellbeing with the launch of a new mental health support service.
Announced by Dubai Health in collaboration with the Community Development Authority and the Dubai Health Authority, the new ‘Itma’en’ service – which translates to ‘rest assured’ – offers free and confidential mental wellbeing guidance for citizens, residents and visitors across Dubai.
The initiative reflects the emirate’s continued focus on making mental health support more accessible.
Through a dedicated hotline (800506), individuals can connect with trained specialists who provide guidance, emotional support and advice for those who may be struggling with their mental health. The service operates daily from 9am to midnight, giving people the flexibility to reach out when they need it most.
One of the key features of Itma’en is its accessibility. The service is completely free of charge and available in both Arabic and English, ensuring a wide range of people in Dubai’s diverse community can benefit from the support offered.
Whether someone is navigating a challenging life moment, feeling overwhelmed or simply looking for professional advice on maintaining their mental wellbeing, the hotline provides a confidential and supportive space to seek guidance.
A UAE-wide push for better mental health support
The news comes just days after Abu Dhabi launched its own 24/7 mental health hotline, 800-SAKINA (725462). The service runs around the clock in both Arabic and English and connects callers directly to qualified mental health professionals.
If you or someone you know could benefit from mental health guidance, the Itma’en hotline is available daily on 800506 from 9am to midnight.
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